Keeping guests with different needs and perspectives in mind can attract more bookings, improve reviews, and most importantly help people feel like they belong. Learn how to make your experience friendlier to all types of guests from the head of Business Affairs for Experiences, the lead of Adapted Experiences on Airbnb, and a host who takes her guests off the typical tourist path and into her community. **Click CC on lower right hand of the video player to access subtitles in 12 languages For more information visit the Experience Resource Center: https://www.airbnb.com/experience-hosting/resource-center Thank you!